Quality Manager
WNSCape Town, Western Cape, South Africa
Posted May 1, 2023
Full Time
About the Company
WNS Global Services Inc. is a global Business Process Management leader.
Job Description
We are seeking a Quality Manager to lead our quality function and ensure delivery of the best possible customer experience to clients' customers.
Requirements
- TQM Qualification
- Certified Six Sigma Belt
- Experience in LEAN or Six Sigma methodologies
- 3+ years’ experience in a Quality / Customer Experience role within BPO industry
- 2+ years’ in a leadership role within a Quality / Customer Experience function