Transactional Quality Analyst
WNSCape Town, Western Cape, South Africa
Posted March 18, 2026
Part Time
About the Company
WNS (Holdings) Limited is a global Business Process Management (BPM) leader.
Job Description
Enhance customer experience by assessing call centre interactions, enabling low-risk BAU and producing reports. Actively engage stakeholders and contribute to Continuous Improvement initiatives.
Requirements
- Matric/Grade 12 Certificate
- 12 months experience in a similar role
- Lean or Six Sigma
- ISO 9001:2015