Account & Relationship Manager

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Requirements

• Bachelor’s Degree
• 8 years of B2B commissioned sales or equivalent
• Experience in Account Management, Sales, Technology Training, or renewal sales
• Experience in the financial services, or lending compliance industries
• Data analysis skills and ability to derive insights that drive next steps or actions required
• Account Management (general knowledge of customer's business, stakeholders, product portfolio)
• Communicate effectively in both face-to-face and virtual selling environments
• Interpersonal skills, ability to build stakeholder relationships
• Team effectively with other internal teams including Sales, Sales Support stakeholders
• Stay organized and manage multiple priorities at once across multiple customer accounts
• Cross-sell, up-sell, or pursue renewal transactions with customers
• Professional demeanor in oral and written communications
• Passion and ability to learn new CS offerings quickly
• Self-motivated; proactive and perseverant mindset
• General product and application knowledge

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave