Technical Support IT
WorkleapMontreal, Quebec, Canada
Posted April 1, 2026
68000 - 85000 CAD
Full Time
About the Company
Workleap is a tech company that provides AI-powered HR solutions and values knowledge sharing, teamwork, and continuous improvement.
Job Description
Workleap is a Montreal-based tech company that provides AI-powered HR solutions. The Technical Support IT role involves providing reliable IT support to team members, analyzing and resolving technical issues, and contributing to the evolution of processes and tools.
Requirements
- 8+ years of experience in IT support or a related field
- Excellent interpersonal skills and strong customer service orientation
- Excellent communication skills in both French and English
- Expertise in troubleshooting Windows 11 and macOS
- Experience managing SaaS access
- Knowledge of Azure AD, Microsoft 365, and Azure PIM
- Autonomy, resourcefulness, and initiative
- Strong interest in artificial intelligence and its practical applications
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
