The Sr Application Support Analyst will provide day-to-day support for operations technology platforms, collaborating with global stakeholders and regional teams. The role involves identifying problems, crafting and implementing solutions, and providing continuing support. The ideal candidate is a self-starter with a strong analytical and communication skills, and a willingness to adapt to various situations and applications.
Requirements
- Unix/Linux skills including Shell/Perl scripting
- Strong database knowledge – SQL/Sybase/Oracle
- Informatica as a tool for logs and reports
- Basic knowledge of programming languages – JAVA or C++
- Knowledge of the Financial Services Industry
- Hands-on IT support experience & knowledge of Middle Office systems, Settlement systems
- Knowledge of scheduling tools – Autosys
- Experience of functional/technical support / investment banking environment
- Experience of monitoring software and maintaining/improving rule bases
- Hands-on experience of using tools such as Remedy or Service Now
- Working within ITIL standards and structured, formal environments - ITIL qualifications
- Hands on support knowledge of middleware tools (MQ, Tibco)