IT Support Analyst
WPPSan José, Costa Rica
Posted May 8, 2026
Full Time
About the Company
WPP is a trusted growth partner for the world's leading brands, providing cutting-edge media intelligence and data solutions, world-class creativity, and expert strategic counsel.
Job Description
WPP is hiring an IT Support Analyst to provide on-site and remote support to employees, agencies, and clients. The role involves delivering exceptional IT support, building strong relationships with business users, and championing a customer-focused approach.
Requirements
- 3-5 years' experience in IT help desk or deskside support roles
- Strong cross-platform expertise in Windows and Mac OS; working knowledge of AV technology
- Excellent problem-solving skills and a proactive, can-do attitude
- Empathy and effective communication skills with diverse end users
- Ability to build trust-based relationships and collaborate across teams
- Strong written and verbal English communication skills (advanced level required)
- Effective time management and prioritization abilities
- Professional, approachable demeanor under pressure
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
