CSM Manager (German)- 18 months Contract
WrikeCapital City of Prague, Prague, Czechia
Posted May 8, 2026
Contract / Temporary
About the Company
Wrike is a work management platform that helps teams and organizations collaborate, create, and exceed every day.
Job Description
Wrike is looking for an energetic, passionate, customer orientated and experienced individual to join their team as a Customer Success Manager (CSM) for 18 months. The CSM will be responsible for managing a portfolio of Mid Market /enterprise customers in EMEA and providing leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value.
Requirements
- Full fluency in English and German
- 2+ years experience in Customer Success Management or customer facing-role supporting mid market clients
- Experience working with Marketing teams, Professional Services, IT teams, PMO teams
- Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership
Benefits
- 5 Weeks of paid vacation
- Sick Leave Compensation
- 5 Paid Uncertified Sick Days
- 2 weeks fully paid w/ medical certificate, additional
- 4 weeks paid at 80% salary rate
- Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Meal Vouchers (CZK 220 per working day)
- Annual Prague Travel Card (LĂtaÄŤka)
- Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus