CSM Manager (German)- Maternity Cover

Wrike is seeking a Customer Success Manager to join their team on a maternity cover basis for 18 months. The successful candidate will be responsible for managing a portfolio of mid-market/enterprise customers in EMEA, providing leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and receive maximum value.

Requirements

• Full fluency in English and German
• 2+ years experience in Customer Success Management or customer facing-role supporting mid-market clients
• Experience working with Marketing teams, Professional Services, IT teams, PMO teams
• Ability to build and maintain strong relationships with a diverse set of clients, including senior leadership
• Knowledge and hands-on experience in project management, business process redesign, and change management

Benefits

• 25 calendar days of paid vacation
• Parental Leave: 26 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Bike-to-Work Scheme
• Health Insurance (Employees + Dependents)
• Life Insurance
• Income Protection
• Pension Scheme