Wrike is looking for a dynamic Customer Success Engineer to help customers maximize the value they gain from our platform.
Requirements
- 4–6 years of experience in Customer Success, Account Management, Solutions Consulting, or a similar customer-facing role, ideally in a SaaS environment
- Proven technical expertise, including experience building integrations between platforms
- Strong customer-first mindset with the ability to understand customer goals and translate them into valuable solutions
- Excellent communication and facilitation skills, with the ability to lead customer-facing meetings and clearly present technical concepts
- Hands-on experience in technical problem-solving, ideally with a data engineering or similarly technical background
- Strong organizational skills with the ability to manage multiple customer relationships and initiatives simultaneously
Benefits
- Flexible Time Off (FTO)
- Company 401(k) Match
- Parental Leave: 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Health Insurance (Employees + Dependents)
- Disability (STD, LTD) & Life Insurance Plans
- Working from Home Allowance ($40 / Monthly)
- $500 Working from Home home office set-up Stipend