Technical Support Specialist - Variable Data Publishing

Xerox Holdings Corporation is seeking a Technical Support Specialist based in the UK to join their team supporting customers. The ideal candidate must possess a constant desire to learn, think analytically, and work in a team environment.

Requirements

• BA in Computer Science, Management Information Services, or equivalent experience
• At least four years of experience in a Technical Support field, troubleshooting software problems
• Variable Data Publishing (VDP) subject matter expert with hands on experience with a VDP software solution
• Experience implementing, deploying and troubleshooting PURL and email campaigns
• Solid troubleshooting and research skills across multi-platform desktops and servers
• Proficiency installing and configuring software in Windows Server and MS SQL Server environment
• Familiarity with Adobe Creative Suite (CC)
• Great customer service skills and a willingness to learn
• Highly developed verbal and written communication skills in English
• Ability to work both in a team environment and independently
• Discipline to be self-motivated and self-directed when necessary
• Experience with web client technologies such as HTML, CSS, JavaScript and Angular
• Database creating and executing T-SQL
• Code development experience and education
• The ability to speak French is an advantage

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Stock options