Customer Success Manager - Federal

We're looking for a Customer Success Manager to join our team in Washington DC. As a Customer Success Manager, you will be responsible for advocating for customers, managing customer requirements, and leading customer onboarding. You will also be responsible for building high-quality relationships with customers and ensuring renewals.

Requirements

• SECRET or TS/SCI Security Clearance
• Significant experience as a CSM or AM working with the government
• Willingness to travel
• Experience with a technical product
• Exceptional communication skills
• Proven ability to collaborate
• Understanding of AI technologies