Automation Strategist

We're looking for an Automation Strategist to help customers shape their automation strategy, identify and deploy high-value use cases, and guide them toward meaningful AI-enabled transformation.

Requirements

• 5+ years in SaaS (customer success, consulting, solutions, enterprise product or similar process and system strategy roles)
• strategic, customer-centric problem solver
• skilled at discovering what customers actually need
• able to communicate automation value in terms of ROI, efficiency, scalability, and risk reduction
• own the outcome, project managing stakeholders internally and externally to deliver realized, quantifiable value

Benefits

• unlimited vacation time
• optional 401(k) or other tax-advantaged retirement plans
• Zapier offers paid sick leave, family leave, medical and dental benefits, a short-term disability policy, and a generous stipend to support your mental health