Senior Solutions Consultant

The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. They must be both sales focused and technically savvy, selling to Enterprise and Mid Market executives, and convincing C-level and director level executives of the technical merits of the software solution.

Requirements

• 5+ years of Mid Market/Enterprise software selling experience.
• Experience mapping RFI/RFP requirements to software solutions.
• Excellent interpersonal, communication, persuasion, presentation and writing skills.
• Call Center Experience is desired.
• Experience scoping, managing and executing customer pilots and Proof of Concepts.
• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications is desired.
• Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution.
• Outstanding solution scoping abilities, using our existing solution and influencing new product development.
• Bachelor’s degree or equivalent experience is a must; graduate degree is a plus.
• Must be willing to travel.

Benefits

• hybrid work arrangement (in-office and remote)