Services Consultant
ZendeskMexico City, State of Mexico, Mexico
Posted March 24, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
Job Description
Our Professional Services team advises and guides our wide array of customers as they map any number of business needs to Zendesk. A Services Consultant is an experience-maker for our customers - passionate about making communication easy through customer service and how doing that well can transform a businesses' relationships.
Requirements
- Bachelor's Degree
- 3+ years of professional consulting experience in the technology/SaaS industry in a customer-facing role
- Experience working on customer engagements deploying SaaS products
- Good understanding of SaaS product implementation process
- Full proficiency in English language
- Advanced degrees, certifications in AI strategy or project management preferred
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance