Director, Key Accounts – Customer Success (SaaS Customer Success)

Zenoti is a cloud-based software solution for the beauty and wellness industry. We're looking for a Director, Key Accounts to manage a portfolio of high ARR customers and deliver proactive workshops, business reviews, and growth feature insights to help customers grow their business.

Requirements

• 10+ years of experience in a customer facing role in Customer Success, Account Manager, Consulting or Professional Services with enterprise level customers
• Ability to travel as needed
• Strong empathy for customers and passion for revenue and growth
• Experience working in fast-paced growth environments
• Proven success in client growth, retention, and satisfaction

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Stock options