Account Manager

Zip Security is hiring an Account Manager to own the operational management of customer accounts post-sale, including customer onboarding, relationship building, technical setup, and ongoing account operations.

Requirements

• 2–6 years of experience in Customer Operations, Account Management, Customer Success, or similar roles.
• Experience executing customer onboarding and technical implementations in a B2B environment.
• Ability to manage multiple accounts, timelines, and workflows simultaneously while building multi-threaded relationships with your customers.
• Comfortable working with technical stakeholders such as IT, security, or administrators.
• Strong operational discipline, organization, and attention to detail.