Senior Project Manager

Zones is a Global Solution Provider of end-to-end IT solutions seeking a Senior Project Manager to lead large, complex, and enterprise-wide service programs through the full project lifecycle. The role requires strong leadership, clear stakeholder communication, proactive risk management, and a proven ability to drive transformation across the organization.

Requirements

• Lead the overall program strategy, execution, and delivery in alignment with organizational objectives.
• Manage large, complex, enterprise-wide projects across all phases of the project lifecycle.
• Drive continuous improvement initiatives across teams and departments.
• Ensure clear, concise, and timely communications across stakeholders; align expectations, manage risks, and drive project success.
• Collaborate with stakeholders at all levels to align priorities and resolve issues; maintain strong client relationships and customer satisfaction.
• Manage and mentor cross-functional teams; provide guidance, support, and enable professional growth.
• Proactively identify program risks and issues; develop mitigation strategies, contingency plans, and maintain RAID logs.
• Ensure deliverables meet quality standards and applicable regulatory requirements.
• Track performance metrics; provide internal/external status reporting, SLA management, and progress updates to leadership.
• Oversee financial planning, budgeting, resource allocation, and end-of-month billing (as applicable).
• Support service delivery operations including order management visibility (shipping/tracking), demand planning, inventory management, ITAD, and stock taking.
• Coordinate with TSC contacts to address and resolve TSC-related issues.

Benefits

• Medical, dental and vision coverage
• Life insurance
• Disability insurance
• Voluntary accident, hospitalization and critical illness insurance options
• 401(k) plan with matching provision
• Paid time off
• Personal sick leave