Services Operations Analyst
Zones, LLCPakistan
Posted December 17, 2025
Full Time
About the Company
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Job Description
As a Services Operations Analyst, you will play a key role in supporting operational excellence across our services organization. This role focuses on analyzing data, improving order and service delivery processes, managing internal and client-facing reports, and enhancing operational workflows.
Requirements
- Bachelor’s degree in Business Administration, Operations, or a related field.
- 2–3 years of experience in service operations, order management, or business analysis roles.
- Proven analytical skills with the ability to interpret data and trends.
- Strong proficiency in Microsoft Excel and reporting tools.
- Excellent communication and interpersonal skills.
- Ability to work independently, prioritize tasks, and meet tight deadlines.
- Strong organizational and problem-solving abilities.
Benefits
- Comprehensive Benefits package
- Life insurance
- Optional health insurance
- EOBI
- Voluntary pension scheme
- Complimentary meals
- Access to in-house gym