Customer Service Manager
Zurn Elkay Water SolutionsBrampton, Ontario, Canada
Posted April 22, 2026
Full Time
About the Company
Zurn Elkay Water Solutions supplies the industry’s widest range of clean water solutions for drinking water, hygiene and sustainable water management. Headquartered in Milwaukee, Wisconsin, Zurn Elkay works with customers around the globe to deliver products and systems that enhance and ensure water quality, safety, hygiene, flow control and conservation. From healthcare to hospitality, education to retail and residential to office facilities, we pride ourselves on meeting specialized needs for every market, focusing on quality, reliability, quick installation and easy maintenance. Our values of Continuous Improvement, Integrity in Everything We Do, Customer First, Culture of Winning, and Total Associate Engagement serve as our drive to achieve world-class safety, quality, delivery, cost and growth now and in the future. In everything we do, we are sustainably inspired. We work to make our communities better with volunteerism and philanthropy, and support inclusion and belonging inside and outside our walls. We seek to uphold our promise to the planet every day by providing sustainable water management solutions.
Job Description
Zurn Elkay Water Solutions Corporation seeks a Customer Service Manager to oversee end-to-end customer care management and lead a team to execute responsibilities. The manager will drive operational excellence, deliver customer care metrics, and report to the Regional Operations Manager.
Requirements
- Bachelor’s degree in a related field (preferred)
- 7+ years’ experience in Customer Service/Customer Care
- 5+ years’ experience managing a Customer Service team
Benefits
- Competitive Salary
- Medical, Dental, Vision, Disability, AD&D, and Life Insurance
- Competitive vacation policy
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- DCPP with eligible matching
- Employee Stock Purchase Plan