Senior Customer Success Manager

As a Senior Customer Success Manager, you will own the full post-sale lifecycle for a portfolio of strategic enterprise accounts, building deep relationships, driving measurable business value, and orchestrating the right resources to help your customers succeed.

Requirements

• 5+ years in Customer Success Management, or a similar post-sale role in an enterprise SaaS environment
• Proven track record of hitting renewal, expansion, and retention targets across a complex enterprise book of business
• Experience managing multi-stakeholder relationships, including executive-level engagement

Benefits

• Health Benefits
• Retirement Planning
• Learning & Development
• Wellness Support
• Team Connection