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Job description
As a Field Service Engineer for Agilent, you will work at a variety of labs, supporting customers with on-site installation, implementation, maintenance, and repair of company solutions. You will be responsible for installing and optimizing hardware/software/network products and configurations, diagnosing and resolving product performance problems, and ensuring customer satisfaction.
Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repairs. Ensures customer satisfaction by advising customers on preventive maintenance and configurations.
You will be part of a dynamic organization that delivers insights and provides support to keep labs running smoothly and more efficiently. You will have the opportunity to continuously learn about new instruments, software, and consumables, and apply your communication skills, creativity, and can-do attitude to help solve customer problems.
Company
Manufacturing • Tech, Software & IT Services
Agilent Technologies designs, manufactures, and supplies advanced analytical instruments and services that enable research and quality assurance across life sciences, diagnostics, environmental, food safety, and pharmaceutical sectors. The company’s portfolio includes diagnostics and genomics, chemical analysis, cancer research, and biopharma solutions, supporting scientists from sample preparation to data interpretation. Agilent distinguishes itself through integrated CrossLab and technical support teams that help customers optimize laboratory workflows and accelerate scientific discovery. With a 2022 revenue of $6.85 billion, Agilent remains a global leader in providing comprehensive, end-to-end analytical solutions.
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Agilent Technologies