Field Service Engineer

Role Overview

As a Field Service Engineer, you will support customers with on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions. You will work at a variety of labs, continuously learning about new instruments, software, and consumables.

What You Will Do

Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repairs.

Why It Might Be a Fit

The ideal candidate must reside within the territory and have an appetite for continuously learning about new instruments, software, and consumables. The ability to help with solving customer problems and a commitment to deliver the highest levels of customer service are key.

Requirements

• Bachelor's degree within the science field (e.g., chemistry, analytical chemistry, biochemistry, biotechnology) or equivalent experience
• At least 2 years of experience in a similar position or experience as an end user
• Experience with troubleshooting and problem-solving Agilent Atomic Spectroscopy and Molecular Spectroscopy products preferred
• Active, valid driver's license

Benefits

• Bonus
• Stock
• Benefits