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Job description
Join Alation's advanced support team as a Technical Support Engineer, providing advanced-level technical support to customers and troubleshooting complex issues.
Provide technical support, specialize in a support area, contribute to the Support Knowledge Base, and facilitate technical enablement sessions.
This role requires a CS degree and 5+ years of experience as a support engineer, with expertise in Linux, relational databases, Java, Python, and web servers.
Company
Tech, Software & IT Services
Alation, headquartered in Redwood City, California, builds the leading agentic data intelligence platform that empowers users and AI agents to access trusted data and knowledge essential for business outcomes. The platform centralizes metadata, provides enterprise data and machine-learning catalogs, and offers tools for data governance, lineage, quality, and cloud migration, enabling organizations to scale AI initiatives securely. With clients including Cisco, DocuSign, Nasdaq, and 40% of the Fortune 100, Alation’s blend of robust cataloging, federated governance, and AI-centric design distinguishes it as the go-to solution for enterprises seeking reliable data foundations for generative and traditional machine-learning workloads. The company’s culture, recognized repeatedly as a top workplace by Inc. Magazine, supports innovation and employee growth.
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