AlertMedia

8+ years of experience in Customer Success, Account Management, or a related field; 3+ years of managing Customer Success Teams; experience using Gainsight and Salesforce

5+ years of QA experience, programming knowledge, and experience with AI-powered engineering tools are required

6+ years of experience in billing, AR, or revenue operations, experience managing high-volume billing processes, strong organizational and decision-making skills

6+ years of experience in billing, AR, or revenue operations, experience managing high-volume billing processes, and ability to balance accuracy and speed in execution

5+ years of experience in customer success management, 3+ years of experience supporting enterprise customers, and a proven track record of operating as a trusted advisor to senior leaders

Bachelor’s degree, 6-8 years of experience, experience with AWS, Postgres & Redis, proficiency with AI tools, strong organizational skills, and English proficiency

3+ years of Security, Compliance, and Security Engineering experience; experience supporting SOC 2 and/or ISO audits; hands-on experience securing AWS environments (IAM, VPC, KMS, WAF, Security Hub, GuardDuty, Macie)

5+ years of experience, expertise in Elasticsearch, relational databases, and search architectures, strong understanding of search relevance concepts, solid experience with relational databases, experience with high-throughput ingest systems, indexing pipelines, and cloud platforms

5+ years of B2B SaaS product marketing experience and analytical skills, ability to manage cross-functional initiatives, and strategic mindset

Strong software engineering fundamentals and 2+ years of experience with Docker, local dev environments, and CI systems