Director, Solutions Engineering
AlertMediaAustin, Texas, United States
Posted January 26, 2026
Full Time
About the Company
AlertMedia helps organizations protect their people and businesses through all phases of an emergency.
Job Description
AlertMedia is seeking a Director, Solutions Engineering to partner closely with our sales organization and play a critical role in helping prospective customers to understand the value of our platform.
Requirements
- 8–10+ years of experience in Solutions Engineering, Pre-Sales Engineering, or Solutions Architecture in a SaaS organization
- 2–3+ years in a people leadership role
- Proven success in high-growth SaaS environments, with experience supporting API-driven integrations and cloud infrastructure
- Strong understanding of sales methodologies such as MEDDICC, and experience partnering closely with Account Executives
- Passion for delivering an exceptional customer experience through thoughtful, consultative problem-solving
- Excellent prioritization, project management, and organizational skills in fast-paced, evolving environments
- Exceptional ability to communicate complex technical concepts clearly to both technical and non-technical audiences
- Strong coaching mentality and ability to help elevate others in their career development
- Exceptional interpersonal skills; clear and concise written and oral communication skills
- Skilled at building rapport and setting expectations with stakeholders, including those at the executive level
- Comfortable with ambiguity; ideal candidates have experience adapting in rapidly changing environments and contributing to an evolving sales process
Benefits
- Competitive base salary + Company-wide bonus program
- Generous and flexible time off and parental leave policies
- Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
- Amazing rewards and incentives – we love celebrating each other!
- Commitment to community service with opportunities to give back
