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Job description
We are seeking a Technical Support Consultant to provide application and technical support for the TouchWorks EHR platform. This role is responsible for troubleshooting client issues, managing support cases through ServiceNow, and collaborating with internal teams to deliver timely resolutions.
Manage and resolve technical support cases for the TouchWorks EHR application using ServiceNow, troubleshoot application, database, integration, and performance-related issues, and communicate effectively with clients.
The ideal candidate will have experience in healthcare IT support, strong troubleshooting skills, and the ability to work effectively in a fast-paced client-facing environment.
Company
Energy & Mining
Altera Infrastructure is a global energy infrastructure services group that owns and operates offshore energy assets, including a fleet of floating production storage and offloading vessels (FPSOs) and floating storage units (FSOs). With a team of roughly 750 professionals, the company focuses on operational excellence, leveraging teamwork and innovation to deliver sustainable offshore energy solutions and drive industry progress.
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