Cloud Technical Support Engineer II

Cloud Technical Support Engineer II position at Arrow Electronics in Bangalore, India. The candidate will provide technical support for customers of the cloud cost management SaaS solution, troubleshooting and resolving complex Finops data issues. Ideal candidate has a strong technical background and experience in supporting cloud computing products, services, and solutions.

Requirements

• Bachelor of Science, Computer Science preferred, or equivalent certification
• 6+ years of providing technical support for enterprise customers
• Demonstrated problem-solving and critical thinking ability
• Strong written and oral communication and interpersonal skills
• Ability to explain complex solutions
• Excellent organizational and time management skills with the ability to work remotely

Benefits

• Paid Time Off
• Retirement Plan
• 401k Matching