IT Support Specialist

Join a Global Medical Multinational as a trusted Helpdesk Support Officer working as part of a regional APAC team, providing basic end-user support and resolving IT related queries. Enjoy competitive base salary + Corporate Bonus and excellent leadership, mentoring support with ongoing training & development.

Requirements

• Bachelor's degree or equivalent or 3 year of relevant work experience
• Strong customer service background and a passion for technology and helping end-users
• Proficient in understanding and supporting computer hardware, Microsoft Windows, and Microsoft Office applications
• Flexibility and willingness to occasionally work outside regular office hours
• Basic knowledge of ADS and Group Policy
• Experience with network protocols in LAN and WAN, as well as with anti-virus software
• Good knowledge in dealing with software distribution tools (e.g., MECM)

Benefits

• Competitive base salary + Corporate Bonus
• Health & Income Protection Provided + On Site Parking
• Excellent leadership, mentoring support with ongoing training & development