Application Support Engineer

We are seeking a mid-level Application Support Engineer to support the expansion of our Global Application Support on-site in Indianapolis, IN. This role is ideal for an engineer with strong SQL and application troubleshooting experience, who can independently support production applications, analyze data issues, and partner with global teams to ensure system reliability in a regulated pharmaceutical environment.

Requirements

• Tier 2 / Tier 3 application support
• SQL analysis and troubleshooting
• Root cause analysis
• Incident response
• Troubleshooting
• Deployment and upgrade support
• Validation support in GxP-regulated environments
• Creation and maintenance of support documentation
• Compliance with GxP, data integrity, change management, and cybersecurity requirements