Customer Service Specialist

Customer Service Specialist role involves orchestrating order-related activities, ensuring seamless transactions, and providing impeccable service to valued customers. This position requires experience managing high-volume B2B business, excellent communication skills, and ability to work through difficult situations.

Requirements

• Establish and maintain positive working relationships with customers, co-packers, and internal departments
• Provide accurate and timely communication
• Daily enter high volume of incoming orders into the SAP system
• Manage and determine order entry and shipment method for accuracy and customer satisfaction
• Collaborate with Pricing team to obtain quotes and validate customer pricing
• Troubleshoot and rapidly shift multiple priorities in a fast-paced environment

Benefits

• Competitive salary
• Comprehensive benefits package
• Workplace flexibility
• Diversity and inclusivity
• Opportunities for growth and development
• Part of a mission to make sustainability the norm