Enrollment Advisor

Boundless Learning is empowering customers to deliver exceptional experiences for learners worldwide. We're looking for an Enrollment Advisor to facilitate prospective students through the application, enrollment, and onboarding journey for bachelor's, master's, and certificate programs.

Requirements

• Consistently achieve daily targets for call volume, customer service time, initial contacts, new applications, and new completed files
• Achieve term enrollment targets assigned per program
• Meet the Call/SMS/Email Quality Score
• Participate in 1:1 coaching interactions with direct line manager
• Build and manage a mature, active pipeline of leads
• Adhere to Title IV and FERPA compliance standards