Student Success Advisor

At Boundless Learning, we empower customers to deliver exceptional experiences that expand opportunities for learners worldwide. Our Student Success team delivers high-quality support to students from initial enrollment to successful completion of their chosen program.

Requirements

• 4-year degree from an accredited institution and/or appropriate combination of education and significant experience
• Effective team player with a drive to success and student satisfaction
• Experience building relationships with customers/students and internal stakeholders
• Experience with customer/student centric processes and support levels
• Excellent written and oral communications skills
• Proficiency with Microsoft Office and IT Systems
• Ability to communicate and collaborate with people from diverse backgrounds
• Ability to work flexibly with some late night and weekend coverage
• Proven experience achieving on-target results in a customer service role
• Higher Education experience and/or Knowledge of the Higher Education industry
• Experience in Salesforce CRM

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment