Student Success Advisor

At Boundless Learning, we empower customers to deliver exceptional experiences that expand opportunities for learners worldwide. We put learner success at the heart of everything we do, empowering partners to deliver personalized, learner-centric experiences. Join us on this meaningful journey towards transforming education and making a lasting difference in the lives of learners worldwide.

Requirements

• Highly organized and self-motivated
• Excellent customer service and communication skills
• Experience building relationships with customers/students and internal stakeholders
• Experience with customer/student centric processes and support levels
• Proficiency with Microsoft Office and IT Systems
• Ability to communicate and collaborate with people from diverse backgrounds
• Ability to work flexibly with some late night and weekend coverage
• Proven experience achieving on target results in a customer service role
• Higher Education experience and/or Knowledge of the Higher Education industry
• Experience in Salesforce CRM