
Job description
Broadvoice is seeking an experienced UC/CX Channel Manager to join our growing GoContact team. The role requires a highly motivated, relationship-driven professional who thrives in the channel ecosystem, understands Contact Center (CCaaS) and Unified Communications (UCaaS) solutions, and is passionate about helping partners succeed.
Partner Management & Growth, Sales Enablement & Support, Collaboration & Strategy, Execution
Minimum of 3-5 years of experience in the channel sales ecosystem, established relationships and proven success working with channel partners, expert-level understanding of Contact Center (CCaaS) CX and Unified Communications (UCaaS) solutions
Company

Tech, Software & IT Services • Media & Communications
Broadvoice is a leading provider of cloud-based communication and customer experience (CX) solutions for mid-market businesses globally. They empower companies to deliver exceptional customer service across all digital channels through a comprehensive suite of offerings, including Unified Communications as a Service (UCaaS), Contact Center, and VoIP solutions. Broadvoice distinguishes itself through its AI-powered platform, providing deep analytics, specialized workflows, and tools to enhance agent and customer experiences. Beyond core communication services like SIP Trunking and Hosted Voice, they offer a robust portfolio of connectivity options – Broadband, Fiber Optic, and more – alongside managed security solutions, enabling businesses to streamline operations and achieve superior customer outcomes.
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