Account Manager, I

The Account Manager I position provides processing and sales support for loan applications received from Wholesale Loan Brokers. The role involves working with assigned Account Managers to facilitate the management of loan applications from submission to closing, and performing duties in accordance with company policies and procedures.

Requirements

• Excellent computer skills and knowledge of Microsoft Office products
• High attention to detail
• Ability to maintain highly confidential information concerning loan applicants
• Requires strong organizational skills and the ability to multitask
• Ability to communicate effectively both verbally and in writing
• Ability to prioritize workload, meet deadlines and handle detailed assignments
• Strong customer service skills
• Knowledge of RESPA/TILA regulations as it pertains to TRID or ability to learn
• Prior customer service in an office environment required
• Prior experience of at least one year in the mortgage industry preferred
• Experience working with NonQM, FHA, VA, USDA and Conventional loans preferred
• Loan origination system experience, particularly E360 preferred

Benefits

• Comprehensive healthcare plans for you and your family
• Discretionary 401(k) match of 50% of the first 4% of pay contributed
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal
• Customized training programs to help you advance your career
• Employee referral bonuses
• Educational Reimbursement