Castle Trust Bank logo

Castle Trust Bank

Finance, Retail
www.castletrust.co.uk
201-500 employees

Traditional financial service providers are often burdened with costly overheads including expensive branch networks, inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use savings proceeds to fund our lending solutions. In the past, we offered investment products to our customers which proved very popular. As a bank, we now offer savings accounts, giving our customers the added benefit of FSCS protection for their deposits. Our history means that we have a strong understanding of what our customers need and have built our savings range with those customers and their needs front of mind. In a complex world, we strive for openness and clarity. We place the highest importance on treating our customers fairly not just because it's the right thing to do but because we know that the trust of our customers is crucial to our future success. We recognise that for many mortgage customers, traditional solutions don't cut the mustard. These customers can often have high quality assets but unconventional income and so find it difficult to borrow at reasonable rates and on sensible terms. What experienced buy to let investors need is lending with imagination. They need a lender that recognises cash flow and net worth are not the same thing. They need a lender that is flexible in their approach and makes considered, logical decisions. Castle Trust Bank is that lender. We also offer point of sale finance through our Omni Capital Retail Finance arm. Partnering with retailers nationwide, we support their business by offering finance plans to their customers. OmniPort technology gives retailers paperless credit approval which fits seamlessly with their sales processes and customers can use our dedicated customer portal to keep up to date with their loans.

Open Positions

Contact Centre Associate

England, United Kingdom
Posted 1 week ago
Full Time

Proven customer service experience, excellent communication skills, and strong attention to detail

Customer Support & Success JobsFinance Jobs

Complaints Team Leader

Basingstoke and Deane, England, United Kingdom
Posted 1 week ago
Full Time

5-10 years of experience in complaints handling and leadership, with a Bachelor's degree

Other

Data Engineer

United Kingdom
Posted Apr 27
Full Time

Proficient in Databricks, SQL, Python and Azure Synapse, with a strong grasp of data modelling and experience applying data quality and validation techniques

Information Technology JobsData Analyst JobsEngineering Jobs

Arrears & Collections Associate

Basingstoke and Deane, England, United Kingdom
Posted 2 weeks ago
Full Time

2-5 years experience in Collections/Arrears Management

Customer Support & Success Jobs

Senior Accountant - 6 month FTC

Basingstoke and Deane, England, United Kingdom
Posted Apr 28
Contract / Temporary

ACA, ACCA, CIMA, or equivalent qualified accountant, strong organisational skills

Accounting, Payroll & Financial Planning JobsBusiness Operations & Strategy Jobs

Service Desk Analyst

Basingstoke and Deane, England, United Kingdom
Posted Apr 17
Full Time

2+ years of experience with Windows 11, M365, and device management, along with a basic understanding of networking fundamentals

Information Technology JobsCustomer Support & Success Jobs

Head of Underwriting (Bridging & Specialist BTL)

Basingstoke and Deane, England, United Kingdom
Posted Mar 30
Full Time

5-10 years of experience in manual underwriting, including non-standard lending, and 3+ years of leadership experience

Other

Delivery Manager (Technology)

Basingstoke and Deane, England, United Kingdom
Posted Mar 20
Full Time

Proven project delivery experience, leadership skills, and strong stakeholder management

Other

Fraud Manager

Basingstoke and Deane, England, United Kingdom
Posted Apr 1
Full Time

5+ years of experience in fraud management within a financial services environment and a bachelor's degree

Banking JobsRisk and Compliance Jobs

Retailer Support Advisor

Basingstoke and Deane, England, United Kingdom
Posted Apr 30
Full Time

Customer service experience and strong communication skills are required for this role

Customer Support & Success JobsSales JobsRetail Jobs