Customer Success Manager
ChocoChicago, Illinois, United States
Posted February 24, 2026
Full Time
About the Company
Choco is a mission-driven company that enables the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed.
Job Description
We are seeking a Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing a portfolio of high-value distributor accounts, taking full ownership of the post-sales experience, relationship growth, and commercial performance.
Requirements
- 3-4 years in client-facing project management, implementation, account management or customer success in a fast-paced SaaS environment
- Strong work ethic and motivation to improve and grow
- Excellent communication and relationship-building skills
- Ability to understand complex technical solutions and articulate them to internal and external stakeholders
- Strong attention to detail and ability to set and maintain high standards
- Team-first mentality
Benefits
- Competitive salary
- Generous Paid Time Off
- Work from home on M/F
