Manager, Customer Success - EMEA
Cockroach LabsLondon, England, United Kingdom
Posted February 11, 2026
Full Time
About the Company
Cockroach Labs is a tech company that helps companies build and scale apps. We are committed to fostering a workplace that encourages collaboration and allows us all to do our best work.
Job Description
We are looking for a Manager of Customer Success - EMEA to lead our Customer Success Managers, drive customer adoption and satisfaction, and enable customers to achieve the full value of CockroachDB. The role involves building a high-performing, customer-centric team and aligning with cross-functional teams to deliver world-class outcomes for our customers.
Requirements
- 8+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS or enterprise software
- Leadership in high-growth environments
- Operational and analytical rigor
- Customer lifecycle design experience
- Strong cross-functional influence
- Technical curiosity
- Growth and inclusion mindset
Benefits
- Stock Options
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Professional Development Funds
- Flexible Time Off
- Paid Holidays
- Paid Sick Days
- Paid Parental Leave
- Retirement Benefits
- Mental Wellbeing Benefits
