GUEST EXPERIENCE CONCIERGE

Join Rapport as a Guest Experience Concierge and embark on a journey of hospitality excellence, crafting extraordinary experiences for discerning members. As a valued member of our team, you will be dedicated to delivering warm and personalized experiences, fostering a culture of synergy and excellence.

Requirements

• Welcome members and their guests with genuine warmth and sustained eye contact
• Transform arrivals into unforgettable experiences by extending personalized club amenities
• Seamlessly guide members through the check-in and check-out process
• Illuminate our club's offerings with your comprehensive knowledge of amenities and local attractions
• Uphold the highest standards of access management
• Coordinate and facilitate essential club equipment repairs and maintenance
• Curate unforgettable meetings and events
• Anticipate and address inquiries with grace and efficiency
• Provide essential technical support
• Offer invaluable administrative support
• Cultivate effective communication and collaboration with peers and other departments
• Safeguard the well-being of our members and staff by diligently adhering to security, fire, health, and safety protocols

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave