Technical Support Engineer (Remote, NZD)
CrowdStrikeNew Zealand
Posted April 8, 2026
Full Time
About the Company
CrowdStrike is a global leader in cybersecurity that protects people, processes, and technologies. The company is committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.
Job Description
As a Technical Support Engineer at CrowdStrike, you will be part of a highly skilled Customer Support team who work with CrowdStrike customers globally to resolve customer problems and help them receive the most benefit from their investment. The role involves working with CrowdStrike internal teams, troubleshooting, identifying root cause, and resolving issues to the satisfaction of our customers.
Requirements
- Experience in a Product Technical support role supporting Global enterprise customers.
- Outstanding oral and written communication skills.
- Customer focus.
- Analytical thinking and Logical troubleshooting aptitude.
Benefits
- Market leader in compensation and equity awards.
- Comprehensive physical and mental wellness programs.
- Competitive vacation and holidays for recharge.
- Paid parental and adoption leaves.
- Professional development opportunities for all employees regardless of level or role.
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
- Vibrant office culture with world class amenities.
- Great Place to Work CertifiedTM across the globe.