Customer Success Manager

Dealerware transforms the automotive retailers of today into the mobility network of tomorrow. We are looking for an experienced and customer-focused Customer Success Manager to join our team.

Requirements

• 3+ years in customer success, account management, or a related customer-facing role in an automotive software company
• Strong project management skills with a proven ability to manage multiple customers and priorities simultaneously
• Exceptional communication and interpersonal skills, with a customer-centric approach to problem-solving
• Proficiency in Salesforce and Jira, with an ability to analyze data and translate insights into action
• A collaborative mindset and a passion for driving customer success and outcomes

Benefits

• Competitive base salary of $85,000 with bonus incentive eligibility
• Full benefits (medical, dental, vision, disability)
• 401(k) with company match
• On-demand educational courses via LinkedIn Learning
• Tuition reimbursement and continuing education
• Unlimited paid vacation policy
• Flexible work
• Generous Paid Parental Leave program
• Modern office and a dynamic team in downtown Austin with free parking
• Friendly, small company environment with a progressive culture