Technical Support Engineer (Japanese Speaker)

DigiCert is looking for a detail-oriented, energetic Technical Support Engineer to join our team. The Technical Support Engineer will be responsible for ensuring the quality of our internal and customer-facing Security products for the DigiCert software.

Requirements

• 2 year degree in IT, related technical degree, or equivalent work experience
• 1 year of experience in technical support
• Strong problem solving skills
• Knowledge of PKI certificates
• Working knowledge of Rest API’s
• Comfortable working on a computer daily and conversing over the phone and through email.
• Strong oral, written and interpersonal communication skills
• Detailed-oriented with excellent organization skills
• Self-motivated, manage your time well, and get things done.
• Team oriented and ability to work with people from diverse backgrounds

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support