Customer Success Engineer - Database (2nd Shift)

Join DigitalOcean as a Customer Success Engineer - Database and work with a dynamic team to support and empower customers to successfully run their workloads on our platform. Deliver hands-on technical support for database and cloud infrastructure issues, and contribute to team growth through case reviews and knowledge sharing.

Requirements

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with major database systems
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences

Benefits

• Competitive array of benefits
• Flexible time off policy
• Employee Assistance Program
• Local Employee Meetups
• Reimbursement for relevant conferences, training, and education
• Access to LinkedIn Learning's 10,000+ courses