Customer Success Engineer - Database (2nd Shift)

We are looking for a Customer Success Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

Requirements

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse)
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences

Benefits

• Employee Assistance Program
• Local Employee Meetups
• Flexible time off policy
• Bonus
• Equity compensation
• Employee Stock Purchase Program