We are looking for a Customer Success Engineer II - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
Requirements
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse)
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
Benefits
- Flexible time off policy
- Local Employee Meetups
- Employee Assistance Program
- Reimbursement for relevant conferences, training, and education
- LinkedIn Learning's 10,000+ courses
- Competitive array of benefits
- Bonus in addition to base salary
- Equity compensation to eligible employees
- Employee Stock Purchase Program
