Major Account Manager

We are looking for a solution-focused, curious and analytical Major Account Manager to join our high performing and customer-centric Service Delivery Team in Moorabbin. As a Major Account Manager, you will partner with customers to find solutions and deliver efficiencies within their supply chain.

Requirements

• Build strong long lasting multi-level relationships with customers
• Contact customers on a regular basis to ensure clarity on projects and timeline
• Provide operational assistance with an onsite presence
• Provide continuous improvement from a business perspective and demonstrate understanding of our customer and market insights, including strategic consultancy
• Deliver a no better experience resulting in the ongoing improvement of our NPS results
• Focus on delivering the best logistics experience at all aspects of the supply chain resulting in the retention and extension of accounts
• Provide insightful and value add reports and analysis on solution performance and opportunities for greater efficiencies

Benefits

• Attractive remuneration scheme with uncapped earning potential
• Structured induction to ensure sound knowledge of role and broader departments
• Investment in career development with opportunities to expand skillset
• Energetic and supportive culture with room for growth
• Opportunity to be part of an industry leader
• Modern office space with onsite parking and cafe
• Chance to give back to the community through charity partnerships