Elite is seeking an accomplished Global Client Director to oversee a single, high-value strategic client relationship, driving long-term success by aligning Elite’s solutions to the client’s business strategy.
Requirements
- Serve as the primary executive liaison for the client globally, ensuring trusted alignment between their strategic priorities and Elite’s offerings.
- Own the global account plan, including revenue growth, retention, renewals, and cloud migration strategy for the client.
- Drive year-over-year expansion through proactive identification of new opportunities across business units and geographies.
- Partner with functional leaders in Product, Marketing, Customer Success, and Professional Services to deliver cohesive, high-impact outcomes for the client.
- Manage complex commercial negotiations and renewal cycles, ensuring mutually beneficial, long-term agreements.
- Maintain deep knowledge of the client’s business model, transformation goals, and technology landscape to anticipate needs and shape solution roadmaps.
- Leverage data and CRM insights (Salesforce) to forecast revenue, track health metrics, and inform strategic decisions.
- Represent Elite at client sites and executive forums, reinforcing partnership value and advocacy at the C-suite level.
- Perform other duties as assigned to support departmental and company objectives.
Benefits
- Competitive Compensation Package
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Tuition Reimbursement
- Parental Leave
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program