EMARKETER is seeking a Manager, Account Management to lead a high-volume Account Management function, oversee a $4.5M book across 270+ accounts, and coach a team of Account Managers in a data-driven sales environment.
Requirements
- 3+ years in Account Management or Customer Success, ideally within subscription, SaaS, or data-driven products
- 2+ years of people management experience, including coaching, performance management, and developing Account Managers
- Strong understanding of renewal strategy, pipeline management, and account prioritization in high-volume environments
- Experience supporting or managing scaled account motions through automation and process-driven workflows
- Regular use of AI-powered tools to streamline account management tasks and decision-making
- Strong analytical skills with the ability to translate performance data into coaching and action plans
- Excellent communication and leadership skills; able to inspire accountability and consistent execution
Benefits
- Unlimited PTO
- 10 paid holidays
- 16 weeks of parental leave
- Comprehensive medical, dental, and vision insurance
- Matched and vested 401(k) plan
- Access to financial planning, family planning, mental health, and EAP resources
- Commuter benefits
- Phone reimbursement
- Gym discounts