Manager, Account Management

EMARKETER is seeking a Manager, Account Management to lead a high-volume Account Management function, oversee a $4.5M book across 270+ accounts, and coach a team of Account Managers in a data-driven sales environment.

Requirements

• 3+ years in Account Management or Customer Success, ideally within subscription, SaaS, or data-driven products
• 2+ years of people management experience, including coaching, performance management, and developing Account Managers
• Strong understanding of renewal strategy, pipeline management, and account prioritization in high-volume environments
• Experience supporting or managing scaled account motions through automation and process-driven workflows
• Regular use of AI-powered tools to streamline account management tasks and decision-making
• Strong analytical skills with the ability to translate performance data into coaching and action plans
• Excellent communication and leadership skills; able to inspire accountability and consistent execution

Benefits

• Unlimited PTO
• 10 paid holidays
• 16 weeks of parental leave
• Comprehensive medical, dental, and vision insurance
• Matched and vested 401(k) plan
• Access to financial planning, family planning, mental health, and EAP resources
• Commuter benefits
• Phone reimbursement
• Gym discounts