Senior Customer Success Manager

Senior Customer Success Manager role at Engageware, delivering high-value Customer engagement to improve adoption and Customer satisfaction, working remotely. Travel is required.

Requirements

• 5 years as a CSM supporting customers in Financial Services and Wealth Management vertical
• Superior written and oral communication skills
• Detail oriented, meticulous record-keeping, highly organized
• Ability to manage multiple and concurrent (often competing) priorities
• Advanced critical thinking and problem-solving skills, focus on continuous improvement