Senior Customer Success Manager
EngagewareMassachusetts, United States
Posted February 21, 2026
Full Time
About the Company
Engageware helps financial institutions and enterprises provide seamless, customer-centric experiences through an AI-powered platform.
Job Description
As a Senior Customer Success Manager, you will deliver high-value customer engagement to improve adoption and customer satisfaction. The role requires experience in customer-facing roles, technical competency, and the ability to manage multiple priorities.
Requirements
- Minimum 8 years of experience in Customer Success, Account/Relationship Management, or similar roles
- Post-secondary degree or relevant experience
- Technical competency and aptitude with software applications, tools, and internal systems
